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Archiving for Elevate UC
Preserve Every Conversation

Secure, compliant archiving for VoIP calls, team chats, SMS, video meetings, and more—purpose-built for Elevate UC.
Whether you’re in healthcare, finance, or customer service, regulations demand long-term retention of communications. Elevate Archiving captures and stores every interaction in a secure, tamper-proof platform with role-based access and full audit trails.

30 Day Rolling Retention is included at no cost with any Elevate UC License.

Elevate UC Archiving

A secure, centralized solution that automatically captures and preserves communications across multiple channels—including VoIP calls, Microsoft Teams chats, SMS, video meetings, and voicemail. Designed for organizations seeking compliance, risk reduction, and institutional knowledge retention, the platform enables fast search, playback, export, and reporting across millions of archived interactions.

Secure & Compliant

With configurable retention policies, tamper-proof storage, and compatibility with key regulatory requirements such as HIPAA, FINRA, and SEC, Elevate UC Archiving empowers businesses to confidently meet legal obligations, improve team performance, and protect valuable communication data from loss or dispute.

Retention That Fuels Results

Elevate Archiving helps drive operational excellence. Businesses can coach frontline agents, track quality metrics, resolve disputes efficiently, and retain communication history during employee turnover or customer escalations—turning archived data into an engine for accountability and improvement.

    Key Features of Elevate UC Archiving

    Multi-Channel Capture

    Automatically records VoIP calls, Microsoft Teams chats, SMS, video meetings, voicemails, and more into a unified, centralized platform.

    Unified Search

    Find any communication fast with contextual search, keyword filtering, time-based queries, and rich metadata support.

    Compliance-Ready

    Meets or exceeds industry retention standards and security requirements for HIPAA, FINRA, SEC, IIROC, GDPR, and more.

    Tamper-Proof Storage

    Encrypted at rest and in transit with immutable storage, audit trails, and granular role-based access controls for legal defensibility.

    Custom Retention Policies

    Purchase more retention and store records for 1, 3, 5, or 10+ years based on your specific compliance, legal, or internal governance needs.

    eDiscovery & Legal Support

    Quickly identify, preserve, and export conversations for legal holds, internal investigations, or regulatory audits with built-in tools.

    Real-World Use Cases

    Confidently meet legal obligations, improve team performance, and protect valuable communication data from loss or dispute.

    Logistics & Transportation

    Verify and confirm delivery orders using archived SMS and call data. Ensure customer requests are followed precisely with historical communication access.

    Auto Dealerships

    Resolve disputes around pricing disclosures or financing agreements by referencing exact call recordings or chat logs.

    Inside Sales Teams

    Coach and train agents with real call data. Identify top performers, spot compliance risks, and standardize success patterns.

    Healthcare & Legal

    Retain sensitive communications in accordance with HIPAA and legal discovery rules. Ensure protected data is handled with strict access control and retention logic.

    Ready to Protect Every Conversation?

    Let Elevate UC Archiving help you preserve knowledge, prove compliance, and respond faster when it matters most. Empower your teams with intelligent communication retention and take the guesswork out of audits, disputes, and discovery.